Thursday, April 05, 2012

The 501st

I have survived 500 blog postings. And what do I wake up to find? Consumerist.com’s 7th annual “Worse Company in America”. Guess who got top billing this year? EA.

A glorious day this is.

The voting is set up much like March Madness with brackets with 32 top companies and over 260k votes. It bested, or worsted, companies such as AT&T and Bank of America, whom “won” last year.

The reason? Well isn’t it obvious. It’s EA. The scourge of the gaming industry. They have a very elitist attitude when it comes to their products and customer service. Or rather lack of service. It was the company that introduced stricter DRM rules to their products (I can only install The Sims-3 times before I have to spend an hour on the phone begging and pleading with you all in case my computer crashes? No thanks.) I’ve had my own bought with them a few years back that took well over 5 months to resolve, and it’s still an ongoing issue that prevents me from playing a product I paid for.

Other gamers have been banned from the EA forums for ridiculous reasons and in turn have been banned from online gaming and the EA Origin service, essentially being ripped off of the hundreds of dollars and hours spent. EA is still showing no positive response for this.

What really tips it into ahole land is that EA tries too hard to be cool. Remember that episode of South Park with the crack baby sports and EA wanted to buy the rights to make the game? They tried to quip on that at E3 last year. It wasn’t funny. In fact, it was pretty sad. EA keeps trying to “relate” to their target consumers with advertising, merchandising, and celebrity tie-in’s. Anyone remember Jonah Hill for CoD? Yeah. That was pretty sad. Sorry Jonah. We know it wasn’t your fault.

EA really is the company stuck up in it’s own ass. Even their “acceptance” speech via Kotaku was douchy.

“We're sure that British Petroleum, AIG, Philip Morris, and Halliburton are all relieved they weren't nominated this year. We're going to continue making award-winning games and services played by more than 300 million people worldwide.”

Yeah. Only a company at the top of the list would be that arrogant.

So thanks to The Consumerist for making my 501st post a good one.

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